UMT Coaching provides a curated suite of digital and coaching-based tools designed to help you build clarity, confidence, and long-term legacy. Our offerings include ebooks, digital workbooks, templates, video training, coaching sessions, program bundles, and digital gift cards. 

How do I purchase a UMT Coaching gift card?

Digital products (ebooks, workbooks, templates) are sold as-is. Coaching packages may be customized on a case-by-case basis, and business or team bundles can be tailored upon request. Email info@umtcoaching.com for custom options. 

You’ll receive immediate access via: 

• A download link on the order confirmation page 
• A download email sent to the address used at checkout 
• Your UMT Coaching customer account (if created)

Once you receive your downloadable files to your email, it is your personal file to save on your computer. UMT Coaching has completed their obligation to the process. And no further action will be taken on behalf of UMT Coaching. 

Check your spam or promotions folder. If it’s not there, email info@umtcoaching.com and we’ll resend it. 

Because digital products are instantly accessible, all digital sales are final. Refunds are only issued for duplicate purchases or unresolved technical issues. Coaching sessions are non-refundable once package or session has been purchased, and unused sessions may be rescheduled with 48-hour notice. 

All sales of digital products are final.

Due to the nature of digital products, we do not offer refunds, exchanges, or cancellations once the order is completed and the product is delivered.

If you experience any issues accessing your digital product, please contact us at store@umt-coaching.myshopify.com and we will be happy to assist you.

Digital products cannot be exchanged. 

We provide support for download issues. Email info@umtcoaching.com with your order number and a description of the issue. 

No. There are no updates and revisions included in your purchase of your digital products. Purchased version is final. 

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Commercial use requires a Commercial License, which is prohibited. 

The purchase of all digital products is only allowed for a Personal Licenses for individual use only and cannot be shared, redistributed, or used with other people. 

No. Each purchase is licensed to one individual or a couple/partner.  

Yes. If you are a solo entrepreneur who purchased the product, using the materials in your business is allowed. 

 

After purchase, you’ll receive a confirmation email with a scheduling link and preparation instructions.

You may reschedule up to 48 hours before your session. Missed sessions without notice are considered completed sessions. 

Yes. Packages must be used within the timeframe listed in the product description (typically 60–90 days). 

Gift cards are delivered digitally. Gift cards expire 12 months after the date of purchase. Gift cards can be used on any product or service. Redeem them at checkout using the gift card code. 

Gift cards are non-refundable. 

No, but creating an account allows you to track orders. 

Yes. You may download your files on any device you personally own. 

For support, licensing questions, or custom package requests, email: info@umtcoaching.com